So I am trying to update a users email in active campaign with the ActiveCampaign Create/Update. I am first looking up the AC contact based on the users previous email getting the AC contact id and passing it to the next step. Though it continues to create a new contact when I map the new email address.
Is is possible to just update the contacts email address?
Best answer by SamBBest answer by SamB
Welcome to the Community,
I did some checking on this and found we have an existing feature request open for a separate Update Contact action to be added to the ActiveCampaign integration. I’ve added your vote for that feature to be added.
I don’t have an ETA on when it will be added by, but we’ll email you as soon as soon as it is. In the meantime, Troy’s suggestion of using a Webhook action to connect to ActiveCampaign’s API and update the contact should do the trick. :)
+14Hi
Since ActiveCampaign is based on email as the primary key, it’s likely you’d have to use the AC API to update a user’s email address.
AC API endpoint to update a contact: https://developers.activecampaign.com/reference#update-a-contact-new
App APIs can be used in Zaps with the Webhooks app: https://zapier.com/apps/webhook/help
+11Welcome to the Community,
I did some checking on this and found we have an existing feature request open for a separate Update Contact action to be added to the ActiveCampaign integration. I’ve added your vote for that feature to be added.
I don’t have an ETA on when it will be added by, but we’ll email you as soon as soon as it is. In the meantime, Troy’s suggestion of using a Webhook action to connect to ActiveCampaign’s API and update the contact should do the trick. :)
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