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Question

Connecting to zapier for wordpress

  • September 15, 2021
  • 6 replies
  • 1445 views

We hit an error adding your new account

authentication failed: 404 Not Found. Make sure the Zapier WordPress plugin is installed on your site.

  1. Make sure you click "Allow" or "Accept" on the permission popup
  2. Double check your Account has the correct permissions
  3. Check out our help docs for more information
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6 replies

Troy Tessalone
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  • Zapier Expert
  • 31524 replies
  • September 15, 2021

Hi @jhorn2 

Try authenticating the app in a new private browser.


  • Author
  • Beginner
  • 2 replies
  • September 15, 2021

I have tried that. I end up getting this same error:

 

We hit an error adding your new account

authentication failed: 404 Not Found. Make sure the Zapier WordPress plugin is installed on your site.

  1. Make sure you click "Allow" or "Accept" on the permission popup
  2. Double check your Account has the correct permissions
  3. Check out our help docs for more information

Troy Tessalone
Forum|alt.badge.img+14
  • Zapier Expert
  • 31524 replies
  • September 15, 2021

@jhorn2 

Did you try with a different browser?

 

Did you review the available help articles? https://zapier.com/apps/wordpress/help

 

Consider opening a ticket with Zapier Support: https://zapier.com/app/get-help

Make sure to give them details about your OS and Browser being used.

Perhaps record and share a Loom.com video for them.


  • Author
  • Beginner
  • 2 replies
  • September 15, 2021

Yes to all of the above. I actually got it to work using my primary browser. I read in one of the threads to try changing the permalink from the default to any of the other options and after I did that it worked immediately!

 

Thank you for you help!


  • New
  • 1 reply
  • November 16, 2021

I am getting this error, even though I have the plugin installed and activated. Running on WP 5.4.8


christina.d
Forum|alt.badge.img+9
  • Zapier Staff
  • 2653 replies
  • November 16, 2021

Hi there, @AlbionIT! I moved your question to a topic that’s a bit more closely related to your specific error.

It might be worth running through some of the troubleshooting steps located here to see if it helps! 🙂