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Best answer

Facebook Zap only connects to one Instagram account

C

I have a facebook business account that has two instagram accounts, when I put it in a zap it only takes out one of the accounts.

 

How do I solve it?

Best answer by SamB

Just wanted to jump in here to clarify that when connecting multiple accounts for the same app if your web browser is still logged in to the other account when you attempt to add a new connection, this can cause Zapier to automatically connect to that same account. 

To add a new connection it’s best to either log out of the app, use a different web browser, or private/incognito window to add the new connection. This will help to ensure that Zapier isn’t automatically connecting to the wrong account.

More on this here: Connect multiple accounts of the same app to Zapier 

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3 replies

Troy Tessalone
Forum|alt.badge.img+14

Hi @cafelacatedral 

TRANSLATED

 

Multiple Instagram Business Accounts

I have a Facebook Business account that has 2 Instagram accounts, when I put it in a Zap it only takes out 1 of the accounts.

How do I solve it?

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
Troy Tessalone
Forum|alt.badge.img+14

Hi @cafelacatedral 

You can authenticate multiple app accounts here: https://zapier.com/app/connections

You would need to create separate Zaps for each app account you want to use.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
SamB
Community Manager
Forum|alt.badge.img+11
  • SamBCommunity Manager
  • Community Manager
  • 7733 replies
  • Answer
  • October 21, 2021

Just wanted to jump in here to clarify that when connecting multiple accounts for the same app if your web browser is still logged in to the other account when you attempt to add a new connection, this can cause Zapier to automatically connect to that same account. 

To add a new connection it’s best to either log out of the app, use a different web browser, or private/incognito window to add the new connection. This will help to ensure that Zapier isn’t automatically connecting to the wrong account.

More on this here: Connect multiple accounts of the same app to Zapier 

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