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Question

How do I set "Shipping charge" for customer in Fortnox?

  • October 18, 2024
  • 4 replies
  • 27 views
M

Hi! I have question about specific zapier step called “Create or Update Customer” in Fortnox app. Everything works fine (step performs updates really well), but I can’t find field called “Shipping charge” (can’t find input box).
This field in Fortnox is not available for updates? If it’s available, could you please provide me a screenshot where this field is visible and available for mapping in “Create or Update Customer” in Fortnox app?

    Did this topic help you find an answer to your question?
    This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

    4 replies

    jayeshkumarbhatia
    Forum|alt.badge.img+6

    Hey @m1sha ,

     

    Sometimes some fields might not be available in an action. You can make a custom API call for this.

     

    You can view the API here - https://apps.fortnox.se/apidocs#tag/fortnox_Customers/operation/update_14

     

    You can learn how to make custom webhook call here - https://help.zapier.com/hc/en-us/articles/8496083355661-How-to-get-started-with-Webhooks-by-Zapier

    M
    • m1sha
    • Author
    • New
    • 1 reply
    • October 18, 2024

    Thanks for reply!

    Yes, webhook might be ideal solution for me, but I’m not able to make custom calls to Fortnox API unless I have all required authorization credentials, which are specified here - https://www.fortnox.se/developer/authorization, am I?
    As far as I know, those credentials are private, and only zapier have access to them, so there is no possibility for me to make custom API call to my Fortnox account.
    If I’m wrong, could you please provide me link/reference where I can view all necessary credentials to make call to Fortnox API?

    jayeshkumarbhatia
    Forum|alt.badge.img+6

    Hey @m1sha ,

     

    Making custom API is an advanced approach. All the details are visible in the Fortnox API Doc.

     

    If you still unable to build, than you can hire a Zapier Certified Expert from here

    JammerS
    Forum|alt.badge.img+6
    • JammerSZapier Staff
    • Zapier Staff
    • 2435 replies
    • October 22, 2024

    Hi @m1sha,
     
    We just wanted to see how everything is going with your Zap. Did Jayesh's recommendation get the job done? Feel free to reach out if you need further assistance with your Zap. We're glad to address any concerns and assist you.
     
    We're looking forward to your response.

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