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Best answer

Sub-Zap "Missing Sample Data" when looking for calls

B

Situation

I use Acuity Scheduling to send a new scheduled appointment to a Sub-Zap. This includes data such as Email, ID, Name and so on. I have to use a Sub-Zap as I have different scheduling options on Squarespace and would otherwise have to create 3 separate zaps, that do the basically the same.

Problem

In my Sub-Zap, when I use the “Start a Sub-Zap”-Trigger and go to Test Trigger, I see only one Call listed with the correct fields I specified but the data is missing and if I call/test/whatever from the parent Zap it doesn’t get updated.

 

 

Would be happy to see this working.

 

Thanks in advance!

Best answer by christina.d

Hey there! I wanted to swing by and close the loop here that a fix was merged for this bug and it’s officially closed! 🎉

Thanks for your patience and keep us posted with any questions.

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5 replies

Troy Tessalone
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Hi @bendan 

Good question.

Yes, configuring Sub-Zaps is a bit tricky.

As a workaround, why can’t you configure 3 separate Zaps as you mentioned?

 

What Zaps steps are you trying to use in your main Zap?

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
T
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Hey @bendan! Just wanted to check in here and see if you had decided to try Troy’s suggestion of using 3 separate Zaps, or if you came up with a different solution?🤔

B
  • bendanBeginner
  • Author
  • Beginner
  • 1 reply
  • June 10, 2022

To @Troy Tessalone & @TamRazzleDazzle I used as a Trigger Acuity Scheduling, then 2 custom code steps, a date formatter, a PUT request and an email step. But I just use 3 Zaps for now which works fine. Thanks for your quick response 😊

Danvers
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  • DanversZapier Staff
  • Zapier Staff
  • 3731 replies
  • June 10, 2022

Hi @bendan! Thanks for letting us know that the workaround Troy suggested was good for you. 

We do know that the Sub-Zaps ‘missing data’ is an issue and I’ve added you to the bug report for that issue, which means that we’ll email you if we have an update. 

christina.d
Forum|alt.badge.img+9
  • christina.dZapier Staff
  • Zapier Staff
  • 2653 replies
  • Answer
  • July 13, 2022

Hey there! I wanted to swing by and close the loop here that a fix was merged for this bug and it’s officially closed! 🎉

Thanks for your patience and keep us posted with any questions.

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