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Updating Record in Salesforce with webhook trigger - is Find Record first required?

  • June 17, 2021
  • 1 reply
  • 117 views

I’m really having trouble setting up webhooks with zapier, with salesforce.

 

My question is, do I need to ‘update record’ or do I need to ‘fin record’ then ‘update record’.

 

Hope someone can help.  Many thanks.

Best answer by robschmidt

Hi @Brady.

 

If you receive the record ID from webhook then you don’t have to use find record, you can just use update record and append the ID in the record ID field.

 

When the webhook only provides an email address or information other than a record ID, you will have to get the record ID by using Find Record and appending the email in the find record search field.

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1 reply

robschmidt
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  • Zapier Expert
  • 617 replies
  • Answer
  • June 17, 2021

Hi @Brady.

 

If you receive the record ID from webhook then you don’t have to use find record, you can just use update record and append the ID in the record ID field.

 

When the webhook only provides an email address or information other than a record ID, you will have to get the record ID by using Find Record and appending the email in the find record search field.