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Question

My Zap fails to detect new VideoAsk responses despite troubleshooting attempts.

  • May 29, 2023
  • 1 reply
  • 33 views
Ayd

Since 21:32 Zapier no longer detects new VideoAsk responses. I've tried everything, recreating the automation, unlinking and relinking VideoAsk, running the test (and it detects it by inserting the test records).

 

 

Did this topic help you find an answer to your question?

1 reply

nicksimard
Forum|alt.badge.img+11
  • nicksimardZapier Staff
  • Zapier Staff
  • 2115 replies
  • May 29, 2023

Hi @Ayd!

I checked our Support tickets and I did see one other person experiencing something similar with VideoAsk. I think your best bet is to contact our Support team about the issue, since they’ll have access to more debugging and troubleshooting tools. And if there’s a bug, they can report it so our team and VideoAsk’s team can look into it.

Reply


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