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Best answer

Feature Request: Shippo Return Label

ktp
  • ktpBeginner
  • Beginner
  • 2 replies

Hello!

Using Zapier extensively, and we set up shipments in Shippo via a series of Zaps. Thing is, in the integration, there’s no option to check off a box in Shippo that adds a return label to a particular shipment. We always have to go in manually to do this, for every shipment.

Would love to see this added to the “Create Order in Shippo” integration. Unless there’s a workaround?

Thanks so much!

 

Best answer by christina.dBest answer by christina.d

Hey there, @ktp! Thanks for reaching out and for contacting the support team to open this feature request!

As my friend Ahsan mentioned, while we can’t guarantee when or if this will get implemented we’ll keep you and this topic updated if it does. 🤗

As Troy mentioned, this may be achieve through Shippo’s API and Webhooks, if you’re comfortable with that! One thing I want to be sure to mention is this route is a bit more advanced and our team will only be able to provide limited support on that front. It sounds like you’ve used this before in the past though. 🙂

Thanks again and welcome to the Community! 🎉

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4 replies

Troy Tessalone
Forum|alt.badge.img+14

Hi @ktp 

Good question.

Best to submit feedback and feature requests via a Zapier Support ticket to be logged: https://zapier.com/app/get-help

If there is a workaround it will involve using the Shippo API: https://goshippo.com/docs/intro/

App APIs can be used in Zaps with the Webhooks app: https://zapier.com/apps/webhook/help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
ktp
  • ktpBeginner
  • Author
  • Beginner
  • 2 replies
  • June 6, 2022

Ah great, I’ll submit there, sorry.

And yes, we used the API to track shipments. Maybe I can use it to address this, I’ll look into it.

Thank you!

christina.d
Forum|alt.badge.img+9
  • christina.dZapier Staff
  • Zapier Staff
  • 2653 replies
  • Answer
  • June 6, 2022

Hey there, @ktp! Thanks for reaching out and for contacting the support team to open this feature request!

As my friend Ahsan mentioned, while we can’t guarantee when or if this will get implemented we’ll keep you and this topic updated if it does. 🤗

As Troy mentioned, this may be achieve through Shippo’s API and Webhooks, if you’re comfortable with that! One thing I want to be sure to mention is this route is a bit more advanced and our team will only be able to provide limited support on that front. It sounds like you’ve used this before in the past though. 🙂

Thanks again and welcome to the Community! 🎉

ktp
  • ktpBeginner
  • Author
  • Beginner
  • 2 replies
  • June 7, 2022

Thanks for the help and info! I feel like submitting my first feature request puts me in the power user category for sure, haha. Love the app, it makes the machine run for our very unique use case! ;) 

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