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Best answer

Can't connect a Zap to DigitalOcean

R

I need to create a Zap to create daily DigitalOcean snapshot. When I try to connect to DigitalOcean, The first time I tried I was directed to DO and signed in -- but the Zap wasn’t responsive. On subsequent attempts to connect I get  this message attempting to connect to DO:  “An OAuth application with that client ID was not found.”

Best answer by SamB

Hey friends! Just popping by with a quick update to let y’all know that this bug has now been resolved! 🎉🎉🎉

If you find you’re still unable to connect your DigitalOcean account please do reach out to our Support team who’ll be able to investigate further. In the meantime, happy Zapping! ⚡

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12 replies

jesse
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  • jesseArchitect
  • Architect
  • 1348 replies
  • January 18, 2023

Hey @rogerpence sorry for the trouble here! It looks as though perhaps the credentials you’re using when authenticating the account are incorrect or not what DigitalOcean is expecting. Are you able to send over a screenshot of the pop-up that asks you to enter in your information to auth the account?

We may have to guide you over to our support team but I’d like to see if there is anything we can untangle for you here, first. Also, please make sure to not include any PII in your screenshot. Thanks!

R
  • rogerpence
  • Author
  • New
  • 2 replies
  • January 18, 2023

Jesse--

 

I don’t get the change to enter credentials. When I click connect, I immediately see the ““An OAuth application with that client ID was not found.” error. Just for grins, I deleted all Zapier domain cookies before trying again. 

Thanks, rp

jesse
Forum|alt.badge.img+9
  • jesseArchitect
  • Architect
  • 1348 replies
  • January 18, 2023

@rogerpence Gotcha, that’s helpful to know! I did a bit more digging here and it looks like this was identified as a bug in which DigitalOcean users cannot add a connection via OAuth. I have added you as an affected user and as soon as we have a resolution, we’ll email you to let you know. If we have any updates in the meantime, we’ll also be sure to come back to this thread and share them. 

I’m sorry for the bummer news here but I am hoping our devs can get things back up and running ASAP! 🙏

R
  • rogerpence
  • Author
  • New
  • 2 replies
  • January 18, 2023

Thank you, Jesse. That is a bummer! 

J
  • JamesHDBeginner
  • Beginner
  • 3 replies
  • January 25, 2023

We’re also affected by this issue and would be great to know when it’s resolved. Thanks!

JammerS
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  • JammerSZapier Staff
  • Zapier Staff
  • 2498 replies
  • January 26, 2023

Hi @JamesHD 

I’ve added to the list of affected user’s and we’ll notify you via email once an update is available. Thanks!

X
  • XORBeginner
  • Beginner
  • 1 reply
  • January 31, 2023

Hey, please add us to the affected users list

JammerS
Forum|alt.badge.img+6
  • JammerSZapier Staff
  • Zapier Staff
  • 2498 replies
  • February 1, 2023

Hi @XOR 

I’ve added to the list of affected user’s and we’ll notify you via email once an update is available. Thanks!

J
  • JamesHDBeginner
  • Beginner
  • 3 replies
  • February 22, 2023

@jammer.solijon is there any news on fixing the integration with DigitalOcean, we really need to get this working? I tried again today but the same error:

An OAuth application with that client ID was not found

But we’re not given the option to enter any credentials.

JammerS
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  • JammerSZapier Staff
  • Zapier Staff
  • 2498 replies
  • February 23, 2023

Hi @JamesHD 

I apologize, but we don’t have any update yet. Rest assured that we’ll notify you via email once an update is available. 

Tingo
  • Tingo
  • New
  • 1 reply
  • April 18, 2023
jammer.solijon wrote:

Hi @JamesHD 

I apologize, but we don’t have any update yet. Rest assured that we’ll notify you via email once an update is available. 

Hi @jammer.solijon,

Do you have any update on the bug fix yet because we are also affected, thanks.

SamB
Community Manager
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  • SamBCommunity Manager
  • Community Manager
  • 7657 replies
  • Answer
  • September 6, 2023

Hey friends! Just popping by with a quick update to let y’all know that this bug has now been resolved! 🎉🎉🎉

If you find you’re still unable to connect your DigitalOcean account please do reach out to our Support team who’ll be able to investigate further. In the meantime, happy Zapping! ⚡

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