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I cant add bitrix24 account

  • September 30, 2022
  • 2 replies
  • 97 views

Hi, I facing a problem that I cant connect to Bitrix24 account through Zapier. I try follow the step that I have to paste a Bitrix24 url and it showed only this

with no contact added. Is there other way that I can add the contact or I missing something. Thank you!

Best answer by MohSwellam

Hi @Chayapol 

 

Have you checked these items out?

 

Do I need a paid Bitrix24 CRM account to use Bitrix24 CRM with Zapier?

You need a trial or paid Bitrix24 CRM plan to use Bitrix24 CRM with Zapier.

Do I need special account permissions in Bitrix24 CRM to use Bitrix24 CRM with Zapier?

There aren't any specific Bitrix24 CRM account permissions to connect Bitrix24 CRM to Zapier. All cloud users with commercial subscriptions and on-premise users with an active maintenance subscription can use the integration. Only admins can install the Zapier app in Bitrix24 CRM.

 

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2 replies

MohSwellam
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  • Zapier Expert
  • 840 replies
  • Answer
  • September 30, 2022

Hi @Chayapol 

 

Have you checked these items out?

 

Do I need a paid Bitrix24 CRM account to use Bitrix24 CRM with Zapier?

You need a trial or paid Bitrix24 CRM plan to use Bitrix24 CRM with Zapier.

Do I need special account permissions in Bitrix24 CRM to use Bitrix24 CRM with Zapier?

There aren't any specific Bitrix24 CRM account permissions to connect Bitrix24 CRM to Zapier. All cloud users with commercial subscriptions and on-premise users with an active maintenance subscription can use the integration. Only admins can install the Zapier app in Bitrix24 CRM.

 


Danvers
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  • Zapier Staff
  • 3731 replies
  • October 6, 2022

Hi @Chayapol!

Did Moh’s suggestion help here? Was it related to your Bitrix24 Plan? Let us know if you still need some help with this!