Zoom recording trigger for all users recordings under Account Management

Hi @ydrapa 

Most apps on Zapier are built and maintained by the app developers themselves, but Zapier keeps an internal list of app requests.

Unsure whether Zoom or Zapier owns the Zoom Zap app integration.

FYI: Zapier does not provide ETA or timelines for feature requests or fixes.

Hi @SamB ,

Thanks for the ideas. For anyone else interested in this feature while Zapier works on making it available as part of the standard Zoom integration, you can create your own fully functional workaround using webhooks like this:

In Zapier

1. Create a new Zap
2. In Choose app & event choose Webhooks by Zapier
3. In Trigger Event choose Catch Hook
4. Click Continue
5. In Set up trigger you will see a Custom Webhook URL. Click Copy
6. Click Continue
7. Leave this page open, we will return to it below

In Zoom Marketplace

1. Sign in to https://marketplace.zoom.us/
2. Click Develop > Build app
3. In Choose your app type click Create under Webhook Only
4. Enter a name for your app and click Create
5. Enter a Company Name, Name and Email address. This app is for your own private use and will not be publicly accessible so you can enter anything in these fields.
6. Click the Feature tab
7. Toggle on Event subscriptions
8. Click Add Event Subscription
9. Enter a Subscription name. You can enter anything here, it’s for your own reference only.
10. Enter the Zapier Custom Webhook URL in Event notification endpoint URL
11. Click +Add Events
12. Click Recordings
13. Tick All recordings have completed
14. Click Done
15. Click Continue
16. You should see Your app is activated on the account. If not, click to activate
17. It should begin to work immediately for the current user, however, in my experience, it can take a few hours to propagate the webhook to all users to begin triggering for their events too

In Zoom

1. Start a new meeting with cloud recording turned on
2. End the meeting
3. Wait for the cloud recording to finish processing. You should receive an email from Zoom once it’s ready, this is the time the webhook should fire.

In Zoom Marketplace

1. To verify that the webhook did indeed fire click Call Logs > Webhook Logs > Then click the app name in the Zoom Marketplace here https://marketplace.zoom.us/user/logs
2. You should see a log of the event that just fired. If you click the right arrow it will open the payload.
3. If you see the log it means the webhook fired and should be available back in Zapier to catch.
4. If you don’t see the log, try creating another recording to see if that works. In my experience, the webhook seemed to work immediately for the current user, however, it took a few hours to propagate to all users. I also noticed that if I changed any of the webhook settings it took time to propagate as well and would use the old settings until it had propagated.

Back in the Zapier Editor

1. Click Test Trigger
2. You should see the result of the webhook that was caught which you can then use in further actions within the Zap
3. If nothing is caught, try triggering another recording, make sure it shows in the Zoom Marketplace webhook logs and that the Zoom Event notification endpoint URL matches the Zapier Custom Webhook URL exactly

This set up will allow you to get recordings (or any other Zoom event that you add to the event subscriptions) for all users on your Zoom account.

The standard Zapier Zoom integration will only send events for the one user you link, not all users.