Zoom custom fields Zap only works manually

  • 30 May 2020
  • 1 reply

Userlevel 1


I have a custom question in Zoom that I would like to transfer over to ActiveCampaign. I’ve used the Formatter by Zapier method to pull out the information I need but this only seems to work if I manually push it through a test in my Zap. It also shows the correct data is being pulled but when I enter it via the Zoom webinar sign up, reviewing the task history shows that nothing is being pulled and the field is blank. 


Currently the output from Zoom is in this format:

[, , , ]


Please help! Thank you!

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1 reply

Userlevel 7
Badge +11

Hi @kkry!

I see that you’ve written to our Support team and they have responded. Please continue the conversation there, since they’re able to dig into your Zaps :)