I’m trying to send Jira service desk tickets to zohodesk via zapier and i have some troubles with the “contact Id” fields on zohodesk side. For every tests i do i get this error message “ The app returned "The data is invalid due to validation restrictions".
According to support zapier this message concern the “contact id” field.
I have tried to submit my zohodesk ID ==> Failed
I have tried to submit my email address ==> Failed
I have tried to submit my name and surname in plain text ==> Failed
Is anyone has an idea to help me please ?
Thanks a lot :-)