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Best answer

Zoho field cannot be found

  • October 1, 2021
  • 7 replies
  • 154 views
J

I create a new field in zoho CRM but I cannot find this field I need to use in my zap.

Any Idea how I can fix it ?

Best answer by JBT

Hi @JBT 

Couple things here…

 

Make sure to update the Zap trigger for Zoho to the newest version.

NOTE: You can tell there’s a newer version because the old version is indicated (1.0.34)

 

Then try pulling in an updated sample record from the trigger step by following this help article: https://zapier.com/help/create/basics/change-the-test-data-in-your-zap-trigger

Thanks, problem solved

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

7 replies

jayeshkumarbhatia
Forum|alt.badge.img+7

Hi @JBT , Can you share screenshot of your Zap?

J
  • JBTBeginner
  • Author
  • Beginner
  • October 1, 2021

Hi @JBT , Can you share screenshot of your Zap?

Hi thanks for your reply

 

=

here is a link https://zapier.com/shared/f4122c4266671efdd07415c90a9aa9e2bd1a7e7b

jayeshkumarbhatia
Forum|alt.badge.img+7

Hey @JBT , Thanks for sharing screenshot. Can you show me the screenshot of the newly created field on Zoho CRM?

J
  • JBTBeginner
  • Author
  • Beginner
  • October 1, 2021

here it is

 

jayeshkumarbhatia
Forum|alt.badge.img+7

Okay @JBT ,

 

Can you check in test Zoho CRM data, if there is any data with value 440?

Or Can you use this action Zoho Action - Find or Create Contact and see if the custom value is visible in this action?

 

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • October 1, 2021

Hi @JBT 

Couple things here…

 

Make sure to update the Zap trigger for Zoho to the newest version.

NOTE: You can tell there’s a newer version because the old version is indicated (1.0.34)

 

Then try pulling in an updated sample record from the trigger step by following this help article: https://zapier.com/help/create/basics/change-the-test-data-in-your-zap-trigger

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
    J
    • JBTBeginner
    • Author
    • Beginner
    • Answer
    • October 1, 2021

    Hi @JBT 

    Couple things here…

     

    Make sure to update the Zap trigger for Zoho to the newest version.

    NOTE: You can tell there’s a newer version because the old version is indicated (1.0.34)

     

    Then try pulling in an updated sample record from the trigger step by following this help article: https://zapier.com/help/create/basics/change-the-test-data-in-your-zap-trigger

    Thanks, problem solved

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