Question

ZenDesk User Update Trigger - Anyway

Hi, I'd like to create a trigger if a User is updated in Zendesk not just new - Any ideas?

I’m looking to sync changes from my Zendesk user to Postgres - Working fine on new users but want to just sync changes.

Thanks

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Userlevel 7

+14

Hi @PaulKERB

Good question.

Zap trigger: Webhook - Catch Hook

This will generate a unique webhook URL to configure in Zendesk.

Thanks. Unfortunately you can’t change the webhook payload and it only contains a subset of the record - so I don’t get all the fields.

paul

Userlevel 7

+14

@PaulKERB

Perhaps try adding an action step to find the User to see if that returns the desired fields.

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