Hi @hbosse
You can open a ticket with Zapier Support here: https://zapier.com/app/get-help
Thanks, I have just awaiting a response
Hey @hbosse just wanted to check in here! Looking at your interaction with support, it appears things to be working for you now, is that correct? Mind sharing the changes you made to get things up and running again? We’d love to share your solution with anyone following along.
How has this not been addressed yet? We’re just changing software at this point. We have a ton of submissions going through to a form that won’t automate because Zapier is absolutely killing us. No errors, no payment issues, no restrictions, multiple different Zaps, testing working completely fine, and all are somehow broken. Support is out to lunch.
Hello Integromat, goodbye Zapier
Hi @Urban, I’m sorry that you’ve had a bad experience with your Zaps.
Zaps can turn off for a few different reasons, though the most common one is that it’s running into errors, either when connecting to an app or when trying to carry out an action. I can see that you’ve been in touch with the Support Team and they’ve responded to you. I appreciate that you’re not happy with Zapier, but if you would like to troubleshoot your Zaps, the best thing to do is to reply to them and continue your conversation there. Thanks!
Having the same issue. Support has been unresponsive. NO Issues with ERRORs or BILLING whatsoever. Its impacting our business. Can someone please help???
Hi @PMOSRB!
I can see that our Support Team have got back to your emails, so the best thing to do is to continue the conversation with them as they will have the best context of any issues that you’re having.
If you can’t see the emails in your inbox, please search your inbox (and Spam/promotions/etc) for “@zapier.com”. Thanks!
@Danvers We have received NOTHING from Support. Try again. Thanks
Hi @PMOSRB
I checked our mail records and all 3 emails sent to the email address associated with your account are showing as successfully delivered. Please could you double-check your inbox? Just to reiterate, some mail providers will file emails from Zapier in different folders, so please could you search all of your mail for “@zapier.com” Thank you!