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Best answer

Zaps disappeared and account plan changed

L

Hi, 

 

I logged into Zapier and found that all my previous zaps disappeared and my account went back to professional trial from paid. I saw the other community post, but the solution didn’t work in my case. 

I also can’t see the history for previous zaps that I created. Can anyone please let me know what could be the issue here?

 

Best answer by Troy TessaloneBest answer by Troy Tessalone

Hi @Loveleen 

Make sure you are logging in with the correct Zapier Account credentials.

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    4 replies

    Troy Tessalone
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    • Troy TessaloneZapier Expert
    • Zapier Expert
    • 31349 replies
    • Answer
    • August 16, 2021

    Hi @Loveleen 

    Make sure you are logging in with the correct Zapier Account credentials.

    ⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
    L
    • Loveleen
    • Author
    • New
    • 2 replies
    • August 16, 2021

    Hi @Troy Tessalone 

    I noticed the issue, but I wanted your help here. The domain of my previous email was migrated to my new email recently. When I try to use my old email, I get an error that the account doesn’t exist. What could be the issue here?

    Troy Tessalone
    Forum|alt.badge.img+14

    @Loveleen 

    Might be best to open a ticket with Zapier Support: https://zapier.com/app/get-help

    ⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
    L
    • Loveleen
    • Author
    • New
    • 2 replies
    • August 16, 2021

    Thank you @Troy Tessalone 

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