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Best answer

Zaps disappeared and account plan changed

  • August 16, 2021
  • 4 replies
  • 120 views

Hi, 

 

I logged into Zapier and found that all my previous zaps disappeared and my account went back to professional trial from paid. I saw the other community post, but the solution didn’t work in my case. 

I also can’t see the history for previous zaps that I created. Can anyone please let me know what could be the issue here?

 

Best answer by Troy Tessalone

Hi @Loveleen 

Make sure you are logging in with the correct Zapier Account credentials.

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

4 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • Answer
  • August 16, 2021

Hi @Loveleen 

Make sure you are logging in with the correct Zapier Account credentials.


  • Author
  • New
  • August 16, 2021

Hi @Troy Tessalone 

I noticed the issue, but I wanted your help here. The domain of my previous email was migrated to my new email recently. When I try to use my old email, I get an error that the account doesn’t exist. What could be the issue here?


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • August 16, 2021

@Loveleen 

Might be best to open a ticket with Zapier Support: https://zapier.com/app/get-help


  • Author
  • New
  • August 16, 2021

Thank you @Troy Tessalone