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Zapier won't connect to Go To Training


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I have tried multiple times to connect Go To Training to Zapier and it just won’t connect. Any thoughts? We do have a Premium account. 

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Best answer by jesse 26 May 2022, 23:05

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Userlevel 7
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Hi @Parascheva1014 

Are you able to give us more context about what issues/errors you are encountering when trying to connect Go To Training to Zapier?

Have you reviewed this help article? https://zapier.com/help/doc/how-get-started-gototraining-zapier

Another resource:

 

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Yes. It lets me put in the login information and appears to connect but then won’t show any data. 

Userlevel 7
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@Parascheva1014 

Might be best to open a ticket with Zapier Support: https://zapier.com/app/get-help

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Yes unfortunately they are on vacation until the 13

Userlevel 7
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@Parascheva1014 just circling back here to see how things are going! Would you be willing to submit a support ticket for this issue, now that you’re back from vacation? We’d love to dig into this for you and get you up and running with your GoTo Training account!

Userlevel 7
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@Parascheva1014 We haven’t heard from you here or over in support so I am going to sum up this thread with some next steps to take, should anyone else be following along and running into the same issue.

  1. Reviewed this help article: https://zapier.com/help/doc/how-get-started-gototraining-zapier
  2. Try using a private browser
  3. Try using a different browser
  4. Make sure your browser is updated
  5. If none of those options are helpful, open a ticket with our support team: https://zapier.com/app/get-help