About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Best answer

Zapier Stripe Mailchimp - New customer subscription - No Data

  • 26 October 2020
  • 2 replies
  • 115 views
T
Userlevel 1

Hi,

I’m trying to do this:

  • Trigger : new customer subscription on Stripe
  • Action : add subscriber in Mailchimp list

I have an error:

 

But I created few subscriptions on Stripe (test mode).

 

So I don’t understand...

Can you help please?

Thank you!

 

 

icon

Best answer by Troy Tessalone 27 October 2020, 00:44

View original
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Troy Tessalone
Userlevel 7
Badge +14

Try LIVE mode.

Article: https://zapier.com/help/doc/common-problems-stripe

No Data - All Payments/Customers/etc. Missing

Usually this is because a "test" key is used to connect Zapier to Stripe and payments/customers/etc. are created on the "live" account (or vice versa).
The solution is to make sure to use the correct key!

Stripe Test Mode

We use Stripe API keys for authentication, so you can connect a Stripe account by using your Stripe "test secret key".

If you do that, you can trigger your Zap from transactions in your Stripe account which were created in test mode.
Stripe's test card numbers only work in their test mode:
https://stripe.com/docs/testing#cards

However, if you connect to Stripe using the test secret key, your Zap will not trigger on any Live transactions in your Stripe account.
To do that, you'd need to reconnect, or connect a new Stripe account, using your "live secret key" instead.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
T
Userlevel 1

Thank you a lot!

It’s working well now :)

Terms & Conditions