Hello all,
I have successfully configured Zapier SMS via Twilio text messaging on a Jotform form (all paid accounts) however, even after having confirmed the customer phone number prior to submitting the custom text message task, the actual message itself is taking approximately 15 minutes or longer to process.
I thought that after having confirmed the customer phone number prior to submitting the task that the text message itself would happen within seconds instead of over 15 minutes? can someone please confirm whether this is actual expected behavior or some settings can be modified somewhere within Jotform, Zapier or Twilio so that it happens immediately instead?
Your assistance in this matter is greatly appreciated.
Thank you,
WGomez
