Hi @Nethbacca - happy to try and help here.
First off, can you take a screenshot of how you have the placeholders setup in the action step - we can check for any issues there.
Have you tested this zap live before? If so it would also be useful to get a screenshot from the logs of the output data from the step where the template is created.
Here is a screenshot of the placeholders set up in part 2 of my zap:
This is a good representation because Security Deposit = text field; LBP Disclosure = yes/no checkboxes; and Recurring Payments = checkboxes
Not sure how to get a screenshot from the logs of the output data from the step where the template is created. Is this output data below the window of "Send Data" option?
So everything looks right here.
As for the logs, if you go to the History tab, you’ll see a list of all the times the zap has run. Find an instance of this zap then open it.
Inside you’ll find something like this:
Can you get the “Data In” and “Data Out” section for that second step of the zap.
Data In:
template_field__Subject_State:ca
file:15DoJ8U4kG6Elh4tUv4MSmbx86n9xmX0R1M1leS5uQfI
template_field__Additional_Tenant:Yes
template_field__Recurring_Payments:Gas, Water, Electricity, Trash / Sewer, HOA, Property Taxes, Insurance
title:new property text 1
template_field__Phone2:555-555-5252
template_field__Phone1:555-555-5555
template_field__Subject_Zip:55555
template_field__Tenant_Paid_Utilities:Electricity, Trash
folder:root
template_field__Pets:No
template_field__Occupancy_Status:Occupied
template_field__TenLast:Doe
template_field__Email:jdoe@jdoe.com
template_field__Subject_Property_Address1:555 main st #4
template_field__Photo_ID:No
template_field__Rental_Agreement:Month to Month
template_field__TenFirst:John
template_field__Maintenance_Recommended:paint interior
template_field__Client_Feedback:ok to paint interior
template_field__Subject_City:anywhere
template_field__Existing_Owner:Test Account 1
template_field__LBP_Disclosure:No
template_field__Pet_Policy:Dogs, Cats
template_field__Security_Deposit:500
template_field__Rent:500
Data Out:
mimeType:application/vnd.google-apps.document
version:3
appDataContents:false
labels:
restricted:false
starred:false
hidden:false
viewed:true
trashed:false
spaces:
1:drive
etag:"vpHqhmVJJUKkibTbTWPfSoPShmE/MTU3NDM3OTI4MTM3MA"
lastModifyingUserName:REMOVED BY COMMUNITY MOD
writersCanShare:false
owners:
1:
picture:
url:https://lh3.googleusercontent.com/a-/AAuE7mBXGXXtQMP9YFjLjWPoJdTcH2Mm1jwewqnFhqtLKZ4=s64
permissionId:03373116669778251447
displayName:REMOVED BY COMMUNITY MOD
kind:drive#user
isAuthenticatedUser:true
emailAddress:REMOVED BY COMMUNITY MOD
id:1C3VbEz_jPUSXxrYQ63ns2iMRjOoa-zUn6_XigbqyDNQ
lastModifyingUser:
picture:
url:https://lh3.googleusercontent.com/a-/AAuE7mBXGXXtQMP9YFjLjWPoJdTcH2Mm1jwewqnFhqtLKZ4=s64
permissionId:03373116669778251447
displayName:REMOVED BY COMMUNITY MOD
kind:drive#user
isAuthenticatedUser:true
emailAddress:REMOVED BY COMMUNITY MOD
title:new property text 1
ownerNames:
1:REMOVED BY COMMUNITY MOD
capabilities:
canCopy:true
canEdit:true
lastViewedByMeDate:2019-11-21T23:34:41.370Z
parents:
1:
isRoot:true
parentLink:https://www.googleapis.com/drive/v2/files/0APvcNFnxgY7mUk9PVA
id:0APvcNFnxgY7mUk9PVA
selfLink:https://www.googleapis.com/drive/v2/files/1C3VbEz_jPUSXxrYQ63ns2iMRjOoa-zUn6_XigbqyDNQ/parents/0APvcNFnxgY7mUk9PVA
kind:drive#parentReference
exportLinks:
text/html:https://docs.google.com/feeds/download/documents/export/Export?id=1C3VbEz_jPUSXxrYQ63ns2iMRjOoa-zUn6_XigbqyDNQ&exportFormat=html
application/pdf:https://docs.google.com/feeds/download/documents/export/Export?id=1C3VbEz_jPUSXxrYQ63ns2iMRjOoa-zUn6_XigbqyDNQ&exportFormat=pdf
application/vnd.openxmlformats-officedocument.wordprocessingml.document:https://docs.google.com/feeds/download/documents/export/Export?id=1C3VbEz_jPUSXxrYQ63ns2iMRjOoa-zUn6_XigbqyDNQ&exportFormat=docx
application/vnd.oasis.opendocument.text:https://docs.google.com/feeds/download/documents/export/Export?id=1C3VbEz_jPUSXxrYQ63ns2iMRjOoa-zUn6_XigbqyDNQ&exportFormat=odt
application/zip:https://docs.google.com/feeds/download/documents/export/Export?id=1C3VbEz_jPUSXxrYQ63ns2iMRjOoa-zUn6_XigbqyDNQ&exportFormat=zip
application/epub+zip:https://docs.google.com/feeds/download/documents/export/Export?id=1C3VbEz_jPUSXxrYQ63ns2iMRjOoa-zUn6_XigbqyDNQ&exportFormat=epub
application/rtf:https://docs.google.com/feeds/download/documents/export/Export?id=1C3VbEz_jPUSXxrYQ63ns2iMRjOoa-zUn6_XigbqyDNQ&exportFormat=rtf
text/plain:https://docs.google.com/feeds/download/documents/export/Export?id=1C3VbEz_jPUSXxrYQ63ns2iMRjOoa-zUn6_XigbqyDNQ&exportFormat=txt
shared:false
copyRequiresWriterPermission:false
editable:true
markedViewedByMeDate:1970-01-01T00:00:00.000Z
modifiedDate:2019-11-21T23:34:41.370Z
createdDate:2019-11-21T23:34:41.370Z
iconLink:https://drive-thirdparty.googleusercontent.com/16/type/application/vnd.google-apps.document
embedLink:https://docs.google.com/document/d/1C3VbEz_jPUSXxrYQ63ns2iMRjOoa-zUn6_XigbqyDNQ/preview?ouid=116189215591522454644
kind:drive#file
alternateLink:https://docs.google.com/document/d/1C3VbEz_jPUSXxrYQ63ns2iMRjOoa-zUn6_XigbqyDNQ/edit?usp=drivesdk
copyable:true
modifiedByMeDate:2019-11-21T23:34:41.370Z
userPermission:
kind:drive#permission
etag:"vpHqhmVJJUKkibTbTWPfSoPShmE/RKTDwIMRikwNvQ8vdHZl05b_RJE"
role:owner
type:user
id:me
selfLink:https://www.googleapis.com/drive/v2/files/1C3VbEz_jPUSXxrYQ63ns2iMRjOoa-zUn6_XigbqyDNQ/permissions/me
explicitlyTrashed:false
quotaBytesUsed:0
selfLink:https://www.googleapis.com/drive/v2/files/1C3VbEz_jPUSXxrYQ63ns2iMRjOoa-zUn6_XigbqyDNQ
Edited by Danvers (Community Mod) to remove user name and email addresses.
Ok thanks @Nethbacca - your first post was a little contradictory. Is it only non-text data that is appearing, or everything but non-text data appearing?
Sorry for the confusion. It is only text data that is appearing. Non-text data is not appearing.
Ok, can you try this @Nethbacca - for one of the non-text fields can you pass it through a “Formatter->Utilities->Line Item To Text” step and then map the result of that into the template.
Test and see if that makes a difference.