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Best answer

Zapier's filter doesn't work

  • July 29, 2020
  • 4 replies
  • 207 views

I make a 3 step zap including filter. 

 

First, New responses in spreadsheet in google forms

 

then filtering the answers like an image below

 

after that add a tag to subscriber by ConvertKit


I passed all test but when I turn on the zap, it doesn’t work. 

How can I fix it? Is a problem that value is an Korean? 

 

Best answer by studypie

@AndrewJDavison_Luhhu 

I fixed it with help by zapier support team! 

 

I changed my trigger from [New response in spreadsheet in google form] to [New row in spreadsheet]

then it works! 

 

I really appreciate to your concern. Thanks! 

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

4 replies

AndrewJDavison
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  • Zapier Solution Partner
  • July 29, 2020

Hi @studypie 

When you say it doesn’t work after switching on - are you seeing a specific error?


  • Author
  • Beginner
  • July 29, 2020

@AndrewJDavison_Luhhu 

 

No there’s no errors as I noticed. 

 

Just It doesn’t work at all. I cannot find the reason. 

 

It does not appear on the tasks too. 


AndrewJDavison
Forum|alt.badge.img+11
  • Zapier Solution Partner
  • July 29, 2020

@studypie 

I'm going to flag this post for the Zapier Community Team. They should have more insight on this and can escalate to the support team if needed.

Sit tight, and someone will contact you soon.


  • Author
  • Beginner
  • Answer
  • July 29, 2020

@AndrewJDavison_Luhhu 

I fixed it with help by zapier support team! 

 

I changed my trigger from [New response in spreadsheet in google form] to [New row in spreadsheet]

then it works! 

 

I really appreciate to your concern. Thanks!