I have a Zap connecting Cvent to Pardot. When running a test of the Zap my data is being pushed into a custom field. When I actually run the Zap and start in Cvent my data is not showing up in the Pardot field. I have cleared the field, retested and see the data show up. When I clear it again and push from Cvent I still get no data in the expected field.
My Zap is
- New Event Registration in Cvent
- Find or Create Prospect in Pardot
- Update Prospect in Pardot
I have an open support ticket with Zappier, but support is unresponsive after a few days.
Is there a different method I should be using to create new prospects or update existing prospects if there is no match?