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Hello,

 

I have a problem of integration between Jotform and Zapier.

I connect my Jotform account to Zapier, I pull data with trigger, I create my zaap properly then I test it and everything is working, my data loads on google sheet. 

However, when I do a submission on my Jotform’s form, I don’t see any data in my Google sheet. Zapier seems not noticing that a form has been submit in Jotform.

I saw that other people had this problem but I don’t find the solution, do you have any ideas ?

 

Thanks a lot,

Sacha

Hi @Sacha.ads 

The Jotform Zap trigger event is NOT instant.

Depending on your Zapier plan it can take from 1-15 minutes for the Zap to trigger.

After some time check your Zap Runs: https://zapier.com/app/history/

 


@Sacha.ads 

TIP: For Zap trigger steps that are NOT instant, you can “Run” those manually to test so you don’t have to wait.