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Question

Zapier had trouble retrieving custom fields from Formatter by Zapier (with any Shopify field)

I've been reading the previous post about the same mistake with Google Sheets. In this case I tried to format (text) a shopify field and I get the same error. I have tried with several in case I was making a mistake in the selection and it keeps happening. The first one I tried is "line item properties value", then I tried "name" and "billing adress name". I don't know if I'm making a mistake or if it's just another bug.

Does anyone know anything? Thank you.

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

Liz_Roberts
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Hi @Facundo Tolin ,

Thanks for reaching out- sorry you are running into this with your Zap! 

This certainly may have been related to the Google Sheet bug. If you are still encountering an error, can you share a screenshot of your configuration so we can troubleshoot further? 

Will be on the lookout for your response!

Hello,

I made a mistake in the setting. I think everything is OK.

Thanks

    AndrewJDavison
    Forum|alt.badge.img+11

    @Facundo Tolin 

    Just checking in. Did you get sorted, or do you still need help ?

    Find out more and hire me: https://zapier.com/partnerdirectory/partner/andrewjdavison (andrew@andrewjdavison.com)
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