Skip to main content
Best answer

Zapier email parser html special characters markup

  • April 15, 2021
  • 2 replies
  • 439 views

I have a zap that’s capturing a web form and sending it into the zapier parser mailbox using php sendmail. It works well, but certain characters are being marked up. For instance an apostrophe (‘) is converted into â€™ -

 

‘I’m’ becomes

is there a way I can correctly unencode this?

Best answer by Troy Tessalone

Hi @paulruss 

Try using Formatter > Text > Convert to ASCII

 

Convert to ASCII: Replaces all non-ASCII or special characters in a text field with normal characters.

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • Answer
  • April 15, 2021

Hi @paulruss 

Try using Formatter > Text > Convert to ASCII

 

Convert to ASCII: Replaces all non-ASCII or special characters in a text field with normal characters.


  • Author
  • Beginner
  • April 21, 2021

Cheers Troy!

 

Working fine.