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Zapier email parser html special characters markup

  • 15 April 2021
  • 2 replies
  • 384 views

I have a zap that’s capturing a web form and sending it into the zapier parser mailbox using php sendmail. It works well, but certain characters are being marked up. For instance an apostrophe (‘) is converted into â€™️ -

 

‘I’m’ becomes

is there a way I can correctly unencode this?

Hi @paulruss 

Try using Formatter > Text > Convert to ASCII

 

Convert to ASCII: Replaces all non-ASCII or special characters in a text field with normal characters.


Cheers Troy!

 

Working fine.