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Best answer

Zap wont turn on, keep getting this error - The app returned "Invalid query.".

  • 10 December 2020
  • 6 replies
  • 330 views
B

I’m creating a zap to go from GiveWP to Google Sheet. Setup seems fine, testing does create a new spreadsheet row just fine. But every time I try to turn on the zap i get this error - 

 

The app returned "Invalid query.".

icon

Best answer by nicksimard 11 December 2020, 23:45

View original
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

6 replies

ikbelkirasan
Userlevel 7
Badge +12

@bdsteele34 - I think that error is coming from GiveWP because it failed to set up the trigger when you turned the zap on. Can you show us a screenshot of what the GiveWP step setup looks like? Thanks!

Ikbel | Building custom Zapier Apps | Want to build a custom Zapier app for an API? Visit our website: https://norapps.com Or email us at info@norapps.net
B

Thank you. Is this the screenshot you are looking for? I was never prompted to set something up in GiveWP. When I first connected GiveWP to Zapier it asked me to login and that was it. 

 

B

I reinserted the Public Key and the Token from GiveWP, and it still does not work. 

 

B

Maybe I’m missing something, but since the test works, shouldn't the Zap turn on? The tests work fine. 

ikbelkirasan
Userlevel 7
Badge +12

@bdsteele34 - Hmmm, I guess there’s a bug with GiveWP integration. I’m going to flag this post for the Zapier Community Team and if needed, they can escalate it to the Support Team.

Ikbel | Building custom Zapier Apps | Want to build a custom Zapier app for an API? Visit our website: https://norapps.com Or email us at info@norapps.net
nicksimard
Userlevel 7
Badge +11

Hi @bdsteele34!

I feel like this wasn’t always the case, but the GiveWP integration is now invite-only, meaning we don’t have as much insight or access to it. In fact, we don’t have a space where we would report a bug because the integration isn’t publicly-available (anyone can create on our Developer Platform and keep it private or invite-only).

I did find their detailed documentation (looks a little outdated so I don’t know how accurate it will be) for working with the Zapier integration, so maybe that will help you resolve this :)

If not, I’d suggest getting in touch with the GiveWP team to see if they can help you troubleshoot that. 

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