Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Hi, I have a funnel with a yes or no answer and submit button. This gets zapped to a google sheet. This is fine.


What I want to do is send an email to clients who clicked no. I can't work out a way to do it. Anyone help?


Mark


Hi @MarkKnight ,

Happy to help!

Adding a Filter after a Trigger (eg "New/Updated Row") will help you then create an Action (Send Email) to those folks who provided a particular response.

Here's a quick guide on how to get started with Filters: https://zapier.com/learn/getting-started-guide/filters/

Let us know if that does the trick- if you have any more questions we're here!


Hi Liz. Thanks for that. Just tried it but no matter if I chose yes or no, the zap wouldn't continue..


Hi @MarkKnight ,

Thank you for the update! Just to double-check, can you confirm that your configuration looks like the below with the filter as the second step? It's a bit counterintuitive but adding the filter before the action should enable the zap to continue!

Untitled ImageLet us know if this does the trick!


Terms & Conditions