Question

Zap turning off and receiving an error email

  • 19 October 2021
  • 1 reply
  • 23 views

My zaps keep turning off, when I turn them back on, it emails me and says this:

 

 

Unfortunately your Zap could not be switched on. Please try enabling it again, and if you still experience issues, get help.

 

I keep turning on and it turns itself off.

 

The payment plan is up to date, the connections have been tested and are working fine and I can’t see any errors.

 

Awaiting a response back from Zapier, but more than 12 hours have passed and no response.


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1 reply

Userlevel 7
Badge +14

Hi @CARLY 

What apps are you using in your Zaps?

Sometimes apps have requirements in order to be used in Zaps.

Check your Zap Details > Change History for clues as to why the Zap is turning OFF.