I have been trying to use Zapier to bring a Zendesk Ticket into a conditional Kissflow form, is there a way around all of the required boxes so it doesn’t mess up the entries in Kissflow?
Follow up question: how can I change the format of the dates in Zendesk to match what Kissflow wants to receive? Everything else is formatted correctly.
Thanks!
+14Hi
Good question.
You can use Formatter > Date / Time > Format
The fields indicated as required in a Zap step expect a value.
+9Hey there,
Generally, as Troy mentioned, if it’s listed as a required field, it something the app needs in order to properly perform the trigger/action.
As for Formatter it is a great tool for switching up date/time format. Here’s a nifty guide that could be helpful:
Keep us posted - would love to know how you’re getting along with this! 🙂
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