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I have created zap which uses below steps.

  1. Connect with Google sheets
  2. Filter - Used to consider only excel rows which has some flag.
  3. Find My SQL row - Find My SQL Row based on key column.
  4. Zapier Paths - Add OR Update rows based on step-3. If Step-3 returns 0 rows then ADD row in My SQL otherwise update.

When I execute this zap then it’s working fine at my end but when I configure same zap in client’s account then zap executes but in “Task History” it shows zap as “Filtered” and Zapier Paths(Step-4) are not being executed.

Can anyone guide me to troubleshoot issue?

Hi @UserAtek!

It looks like we'll have to dig deeper into this one, given that you’re mentioning multiple Zapier accounts, so I'm going to escalate this to our Support team. They'll help you resolve this issue in a timely fashion :)

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