Question

Zap sending 1st record received as opposed to newest

  • 7 December 2021
  • 6 replies
  • 21 views

I have a zap that should send recent submissions from a Formidable form to a Google sheet. It is sending the data just fine but the problem is, it is always sending the first record received and not the newest record submitted. What have I setup incorrectly?

 

 


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6 replies

Userlevel 7
Badge +14

Hi @BayouAirgun 

Please post screenshtos with how your Zap steps are configured, thanks.

Make sure you are mapping the variables between Zap steps as indicated here: https://zapier.com/help/create/basics/set-up-your-zap-action#set-up-your-action

Here are screenshots of the setup, spreadsheet, and form entries. 

 

 

 

 

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting. 

Userlevel 7
Badge +14

@BayouAirgun 

Are you testing the Zap steps manually?

If yes, you can change the trigger test data: https://zapier.com/help/create/basics/change-the-test-data-in-your-zap-trigger

 

Otherwise turn the Zap ON and test live, then check your GSheet and Zap Runs: https://zapier.com/app/history

I have been testing live (that’s why there are two rows for Jennifer Wylie) on the form. I keep getting Ray Barnett as the entry in the google sheet. The Zap data history also shows Ray as the data in and out. I’m stumped as to why I keep getting his data and not Jennifer’s data.

I also tried deleting the zap and restarting with a new one but that didn’t change anything.

Userlevel 7
Badge +14

@BayouAirgun 

Probably best to open a ticket with Zapier Support so they can troubleshoot further: https://zapier.com/app/get-help