Hey guys, just created a Zap to pull from a Google Sheet and send to Omnisend as a new subscriber whenever a new spreadsheet row is added.
I have this made for another Sheet and it works flawlessly. When I test this one, it is able to send the information and create a new subscriber, but when I try to do it organically, it will not send the information from Sheets to Omnisend.
Any ideas?
Zap Only Working in Test Mode?
Best answer by Troy Tessalone
Check these help articles: https://zapier.com/apps/google-sheets/help
- Is the Zap ON?
- Is the Zap triggering?
- Is the Zap triggering but resulting in an error?
Check the Zapier Task History: https://zapier.com/app/history/
The Google Sheets trigger is marked "instant" but it still takes a few minutes to trigger.
The new and updated spreadsheet row triggers for Google Sheets are unique in that when there is a trigger event in the spreadsheet, Zapier gets a notification webhook from the Google about this following that notification, Zapier sends Google Sheet a request asking for new data. After this, the trigger works using the normal polling mechanism and these new or updated rows returned will trigger the Zap. This process takes about 3 minutes overall so although the Google Sheets trigger is marked "instant" it really is a hybrid of both webhook and polling techniques. While being slower than any other "instant" trigger, it's still faster than all polling triggers which would take 5 or 15 minutes.
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