I have a Zap set up that I want to trigger when a checkbox is set to True, but I cannot get past the test stage, I keep getting a message ‘no records found’. I thought the answer would be in this article:
but this isn’t providing a solution. I have tried using Field Updated To:
TRUE
true
True
Yes
1
but none of these work. Am I missing something obvious?
Best answer by Troy Tessalone
Hi @Maddy
Good question.
Please clarify what Salesforce Zap trigger you are trying to use.
When looking for a sample, the Updated Field on Record trigger will bring the most recently updated record, even if it doesn't match the value selected in the Field Updated To field. This is expected behavior, but it doesn't affect the Zap when it runs. It will only trigger for the specific value selected for that field.
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.
When looking for a sample, the Updated Field on Record trigger will bring the most recently updated record, even if it doesn't match the value selected in the Field Updated To field. This is expected behavior, but it doesn't affect the Zap when it runs. It will only trigger for the specific value selected for that field.