Best answer

Zap not triggering with Salesforce checkbox

  • 29 March 2022
  • 2 replies

I have a Zap set up that I want to trigger when a checkbox is set to True, but I cannot get past the test stage, I keep getting a message ‘no records found’.  I thought the answer would be in this article:

but this isn’t providing a solution.  I have tried using Field Updated To:






but none of these work.  Am I missing something obvious?


Best answer by Troy Tessalone 29 March 2022, 18:41

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Hi @Maddy 

Good question.

Please clarify what Salesforce Zap trigger you are trying to use.


My Updated Field on Record trigger returns a sample that doesn't match the settings I selected

When looking for a sample, the Updated Field on Record trigger will bring the most recently updated record, even if it doesn't match the value selected in the Field Updated To field.
This is expected behavior, but it doesn't affect the Zap when it runs.
It will only trigger for the specific value selected for that field.

Thanks @Troy Tessalone Troy, that’s the answer