Zap not triggering with Salesforce checkbox

Question

I have a Zap set up that I want to trigger when a checkbox is set to True, but I cannot get past the test stage, I keep getting a message ‘no records found’. I thought the answer would be in this article:

but this isn’t providing a solution. I have tried using Field Updated To:

TRUE

true

True

Yes

1

but none of these work. Am I missing something obvious?

Troy Tessalone · Accepted Answer

Hi @MaddyGood question.Please clarify what Salesforce Zap trigger you are trying to use.My Updated Field on Record trigger returns a sample that doesn't match the settings I selectedWhen looking for a sample, the Updated Field on Record trigger will bring the most recently updated record, even if it doesn't match the value selected in the Field Updated To field.This is expected behavior, but it doesn't affect the Zap when it runs.It will only trigger for the specific value selected for that field.

Maddy · Answer

Thanks @Troy TessaloneTroy, that’s the answer

My Updated Field on Record trigger returns a sample that doesn't match the settings I selected

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