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I have a zap where a form submission leads to google sheet new row update, which then triggers ‘send an email’ via gmail.  I waited for more than 15 minutes, yet the gmail still doesn’t get triggered. It works fine when I manually trigger it as a test.  What’s happening?

Hi @bloomkr 

Check your Zap Runs history details for activity/errors: https://zapier.com/app/history/

 

Help articles for using GSheets in Zaps: https://zapier.com/apps/google-sheets/help

 

Which app is being used for the form?

 

If you still need help, post screenshots with:

  • how your Zap step are outlined and configured
  • the top 3 rows of your GSheet

“This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.”

Thanks Troy! I got an email response saying the message failed to send. I am attaching screenshots of the email response, what the history is showing (200 status code), and my zap details.  Thanks, Christi

 

@bloomkr 

Reply To field expects an email address value.

 

Thank you, appreciate it! It works now!

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