Skip to main content
Answer

Zap not triggering Gmail after Google Sheet update from form submission

  • May 23, 2024
  • 4 replies
  • 61 views

I have a zap where a form submission leads to google sheet new row update, which then triggers ‘send an email’ via gmail.  I waited for more than 15 minutes, yet the gmail still doesn’t get triggered. It works fine when I manually trigger it as a test.  What’s happening?

Best answer by Troy Tessalone

@bloomkr 

Reply To field expects an email address value.

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

4 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • May 23, 2024

Hi @bloomkr 

Check your Zap Runs history details for activity/errors: https://zapier.com/app/history/

 

Help articles for using GSheets in Zaps: https://zapier.com/apps/google-sheets/help

 

Which app is being used for the form?

 

If you still need help, post screenshots with:

  • how your Zap step are outlined and configured
  • the top 3 rows of your GSheet

  • Author
  • Beginner
  • May 23, 2024

“This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.”

Thanks Troy! I got an email response saying the message failed to send. I am attaching screenshots of the email response, what the history is showing (200 status code), and my zap details.  Thanks, Christi

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • Answer
  • May 23, 2024

@bloomkr 

Reply To field expects an email address value.

 


  • Author
  • Beginner
  • May 23, 2024

Thank you, appreciate it! It works now!