Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Hi, I would like to ask your help, I have created 3 Zaps, the other 2 zaps have been firing and notifying me via Gmail but the other one is not, I want to get notified whenever I get a Facebook Lead form leads. 

I tested and it got fired but when there are actual leads, its not notifying me via Gmail. Pls help

Troubleshooting Tips

  1. Is the Zap ON?
  2. Did the Zap trigger, but result in an error on a step? Check here: https://zapier.com/app/history/

Article: https://zapier.com/apps/facebook-lead-ads/help

Yes, the Zap is on. I see no error, my problem is its not firing on my Gmail once there are actual leads. @Troy Tessalone 

Hey @rcwedding - Are you able to share your logs with us so we can help you a little further here? To Troy’s point you can grab these from here: https://zapier.com/app/history

Hi @rcwedding , 

I wanted to check back on this issue. I’m afraid we have not heard back from you so we were wondering if you still needing assistance with this issue? Looks like you are having a great discussion with our Experts who have asked you for additional information.

Please let us know how we may help!

Terms & Conditions