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Zap Keeps Turing OFF

  • 28 September 2020
  • 2 replies
  • 1057 views

Userlevel 2

I have a Zap, it is 12 steps and uses the paths at the end. This zap works great and does exactly what I want it to do. The problem is that about once a week it will turn itself off. It keeps thinking there is a problem, there is not. when it is on, its works great. How do I tell it that there is no problem and to stop turning itself off? 

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Best answer by Troy Tessalone 28 September 2020, 22:11

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Userlevel 7
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Check the Zapier Task History to determine if there are errors resulting when the Zap triggers.

You can use the Zapier Manager app to be alerted when a Zap turns OFF and to automatically try to turn it back ON: https://zapier.com/apps/zapier-manager/integrations#triggers-and-actions

 

Zapier automatically turns your Zaps OFF for you in 2 situations:

  • You lose access to a paid feature the Zap uses (e.g., multi-step Zaps or premium apps) due to a trial expiration or plan downgrade.
  • Multiple errors occur each time the Zap tries to run.
    • An email notification will be sent if a Zap is turned off due to errors.

Article: https://zapier.com/help/manage/organize/manage-your-zaps#understand-zap-statuses

 

 

Userlevel 2

Troy Tessalone,

 

Thank you very much for that. I had no idea that such a thing as a manager app for zapier existed. This is exactly the fix I was hoping for as I set it up to just turn the thing back on.