I have a zap setup to create a lead and assign it to a specific person, but when it runs th lead is being assigned to the SFDC admin
Question
Zap is not properly assigning lead in Salesforce
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.
- Beginner
Salesforce is a bit of a mindfield because of all the possible fields.
The most likely explanation is that either you aren’t assigning it to the field you think you are or their isn’t an exact match between your assignment and the names or ids in that field. Any discrepancy means salesforce tends to return the default response which I guess is probably SFDC admin in your case.
Check you have an exact match first if you have then double check for any similar fields that may be populating in Salesforce. Without looking at the zap its a bit of guesswork.
+14- Zapier Orchestrator & Solution Partner
Hi
There could also be Salesforce automations configured that are overriding what you’ve configured in the Zap.
+8- Zapier Staff
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.