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Best answer

Zap error because file was not uploaded on a Typeform

  • 16 November 2021
  • 4 replies
  • 35 views
E
Userlevel 1

Hi,

 

I have an error with a zap. With Typeform, we ask some data and if they have an official document. So we have a Yes/no in our pipedrive. When they answer yes, we ask them to upload it or give it to their contactperson.

 

The problem: sometimes they already gave us the document and don’t upload it on the typeform. So our Zap gives an error because the file is missing.

 

What’s a solution? For the moment I use a default text value. But I then a ‘document’ with just the default text is uploaded. I wan’t nothing uploaded or the value ‘No document uploaded’.

Any advice?

 

Zapier

 

Pipedrive

 

icon

Best answer by Troy Tessalone 16 November 2021, 16:01

View original
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

4 replies

Nate
Userlevel 5
Badge +6

Hi @Emmanuellouf,

It might be a good idea for you to try Paths by Zapier. Learn more here. 

Nathan Weill - Flow Digital
E
Userlevel 1

Hi @Nate , Thanks! I already thought about that. But there can only be added 5 paths… And I would need more.

 

 

Nate
Userlevel 5
Badge +6

@Emmanuellouf if the step that uploads the file is the last step, then a filter would do, I believe. 

Nathan Weill - Flow Digital
Troy Tessalone
Userlevel 7
Badge +14

Hi @Emmanuellouf 

TIP: You can use the Webhooks app to chain Zaps together and get past the 5 Paths limit: https://zapier.com/apps/webhook/integrations#triggers-and-actions

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
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