ZAP and PayPal Personal vs Business Acct.

  • 18 January 2021
  • 2 replies

Created a successful ZAP after PayPal payment for a recent campaign.  There is a trigger for a congratulatory email after a purchase on my App.

I just received an email that the ZAP was triggered from a “” transaction to my personal PayPal account.  The webhook for the ZAP is in my Business PayPal account.  The transaction was made to my Personal PayPal account.  There are no IPNs in personal accounts.

The only correlation I could find is that the Google sheet I am using for my App is the same as the email address for my personal PayPal account.  Could that be the problem?  HELP, please.

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Userlevel 7
Badge +8

Hi @ITGirl ,

Thanks for reaching out! I see that Eliza in Support has sent you a follow up email with some additional questions to help troubleshoot. I will let them continue to troubleshoot this to get you squared away!

Hi @Liz_Roberts 

Thanks so very much. I just replied to Eliza. Hoping to find a resolution 🤗


Thanks, again!