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I created a Zap that triggers on a Slack Workflow form. The last step is to add a Workast task. When I select a user (Workast) to assign, the one I need doesn’t show on the list, even after Load More.

She is in the system.  I’ve created tasks for her and she’s completed them in the past several weeks.  Any thoughts on why she may not be showing up?

 

Thanks,

Shawn 

 

Hi @Shawn-GDCC 

Did you try searching for the desired Workast User rather than ‘Loading More’?

One possible workaround is to hardcode the value for the desired User in the field.

Hi Troy,

Sorry. I’ve been out of the office for several days.  I did enter the name to search for it, before I tried Load More.  How would I harcode it?

 

Thanks,

Shawn

 

Hi @Shawn-GDCC!

What @Troy Tessalone was referring to is to use the Custom Value option:

I checked Workast, however, and I don’t see a way to get the ID of participants such that you could then use it here. Maybe try reaching out to the Workast support team to see if they can provide that? Lots of apps allow you to click on particular objects and then show the ID in the URL. But I don’t see a place to see an individual participant.

Wish I had a better answer for you.

Thank you @Troy Tessalone !  I’ll check that out.

 

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