Best answer

Wordpress disconnect

  • 4 January 2021
  • 6 replies

Userlevel 2


I have 2 of my Wordpress Legacy connexions that doesn’t work.
I change nothing, except the upgrade of Wordpress to last version.

When i try to reconnect i have this error :

We hit an error adding your new account

authentication failed: ('Connection aborted.', RemoteDisconnected('Remote end closed connection without response'))

Make sure you click "Allow" or "Accept" on the permission popup

Double check your Account has the correct permissions

Check out our help docs for more information

I don’t understand why.

Any idea ?





Best answer by Johann 5 January 2021, 14:00

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6 replies

Userlevel 2

It sounds that the problem is with Wordpress Legacy App.
Now there is an other Wordpress app on zapier who need that a plugin is install on Wordpress as well.

But with the new Wordpress App it’s impossible to :
- get the featured image URL
- get custom fields

If someone has an idea ?

Userlevel 2

I found a way to get the URL Image.

I use a webhook to call the url of the featured image in json.
Then from this Json i get the url image of the post.
And then i can use it to post on instagram

Userlevel 7
Badge +11

Hi @Johann!

I’m wondering if you could elaborate a bit on this:

I use a webhook to call the url of the featured image in json.
Then from this Json i get the url image of the post.

It sounds interesting, and could be a useful workaround for others trying to do the same thing :) 

Which trigger are you using, that you can’t get custom fields from? Is it New Post? If it’s not supported we likely have a feature request for it, and I could add you as an interested user. Just want to make sure I’m looking at the right trigger.


Userlevel 2

Hi @nicksimard 

I did this :

1- Wordpress App with trigger New Post In Wordpres
2- Webhook Api with Event Custom Request and Action GET on the url of (Wp:featuredmediaHref)  variable of the step1 (something like

3 - Instagram Business app with Event Publish Photo and use the URL of the (Guid Rendered) variable of step 2

I can’t get custom field until now. I thought it’s possible to include the custom field somewhere in the page and then scrap it with a tool, but i didn’t find it.

Enjoy :)

Userlevel 7
Badge +9

Hey @Johann - It sounds like your issues is solved - If that’s correct, can you let us know by marking it as resolved. If not, please let us know if we can be of any more help. 

Userlevel 2

Hey @andywingrave , yes you can :)