I try to send a mail after a certain period of time to everyone with a certain status in WooCommerce.
1. I connect to WooCommerce and read the order 2. I am setting a delay for 3 days 3. I set a filter that only orders with the status "on-hold" will be considered 4. after that i send a mail
My problem now is that during these 3 days the order status may have changed. How do I get this information into my zap? I do not see any possibility for an update.
You’ll need to add a search step after the delay to find the order and re-check the status, then have the filter after that. That would look a bit like this:
WooCommerce - New Order
Delay - 3 days
WooCommerce - Find Order
Filter step - look at order status (make sure that it’s looking at the status from the ‘Find’ step, not the original trigger information)
Send email
I hope that helps, please let me know if you have any questions!
You’ll need to add a search step after the delay to find the order and re-check the status, then have the filter after that. That would look a bit like this:
WooCommerce - New Order
Delay - 3 days
WooCommerce - Find Order
Filter step - look at order status (make sure that it’s looking at the status from the ‘Find’ step, not the original trigger information)
Send email
I hope that helps, please let me know if you have any questions!