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Question

WooCommerce product category not in data list

  • 19 July 2021
  • 7 replies
  • 66 views
K

I have a Zap to “Create or Update Contact in Agile CRM” when an order status is updated.  However, I cannot find any reference to the WooCommerce product category when I try to add the data field - except the Coupon Lines Meta Data.  And the Coupon Lines Meta Data item don’t show any data in them.

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

7 replies

Wemakefuture
Userlevel 6
Badge +7

@kloverprod1 please share some screenshots. 

Did you try woocommerce webhooks if they deliver the data instead of the native woocommerce app? 

https://www.wemakefuture.com/
K

In the old version of Zapier product category was an available piece of data.

Wemakefuture
Userlevel 6
Badge +7

https://docs.woocommerce.com/document/webhooks/

Please install a Webhook as trigger and set the action accordingly to: “when an order status is updated”

Nice thing with webhooks you can limit the notification to certain events of an updated order, for example the status “paid”.

https://www.wemakefuture.com/
K

I’m not having a problem triggering an event.  Zapier just doesn’t show the Product Category (or Tags) as data that can be transferred out of WooCommerce.

If I use a webhook I still need to create an action that moves the data into Agile CRM.  That data still won’t be available to the action.

Wemakefuture
Userlevel 6
Badge +7

@kloverprod1  did you test the webhook if it is showing the category?

https://www.wemakefuture.com/
K

I tried but was not successful.  I did not see any data at all.(I am not at the Premium level.)

 

Wemakefuture
Userlevel 6
Badge +7

Thanks for your reply, usually categories are shown in the webhook data, I assume (without any further technical estimation) that your WordPress is the error source.

 

Did you update woocommere and try updating the database for woocommere too. (Be careful - updating on your own risk)

https://www.wemakefuture.com/
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