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Best answer

woocommerce connection problem

  • May 5, 2020
  • 9 replies
  • 806 views

please help me

what’s the problem?

Best answer by Danvers

WooCommerce recently created a troubleshooting page because a lot of folks are running into authentication issues with them right now with the updated integration. https://om4.io/woocommerce-zapier-documentation/troubleshooting/#authentication-errors

You'll want to find the following section in the table and follow the troubleshooting steps below:

166a93716883e3b1a43407b793e41164.png

 

I hope that helps, let us know if you have any questions!

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9 replies

andywingrave
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  • Zapier Solution Partner
  • May 6, 2020

Can you try going to https://zapier.com/app/connections and re-connecting the Woocomerce application?


  • New
  • May 8, 2020

I have the same problem. I tried like 1000 times and I can't find the problem. Can anyone help me?! 


andywingrave
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  • Zapier Solution Partner
  • May 8, 2020

I think this might be one for the support team


ikbelkirasan
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  • Zapier Solution Partner
  • May 8, 2020

@matoayub and @trampay - You should enable “Pretty permalinks” in your Wordpress settings and your site has to be accessible via https.


  • New
  • May 8, 2020

@ikbelkirasan “Pretty permalinks” is a plugin?


ikbelkirasan
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  • Zapier Solution Partner
  • May 8, 2020

@trampay No, that’s actually a setting in Wordpress.


  • New
  • May 8, 2020

@ikbelkirasan i tried to put my on link structure and also a WP defult. None of those options worked. Do I have to make someting diferent or maybe I have another problem? 


Danvers
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  • Zapier Staff
  • Answer
  • May 11, 2020

WooCommerce recently created a troubleshooting page because a lot of folks are running into authentication issues with them right now with the updated integration. https://om4.io/woocommerce-zapier-documentation/troubleshooting/#authentication-errors

You'll want to find the following section in the table and follow the troubleshooting steps below:

166a93716883e3b1a43407b793e41164.png

 

I hope that helps, let us know if you have any questions!


andywingrave
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  • Zapier Solution Partner
  • May 13, 2020

This is huge! Thank you Danvers!