Best answer

woocommerce connection problem


Userlevel 1

please help me

what’s the problem?

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Best answer by Danvers 11 May 2020, 18:50

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9 replies

Userlevel 7
Badge +9

Can you try going to https://zapier.com/app/connections and re-connecting the Woocomerce application?

Userlevel 1

I have the same problem. I tried like 1000 times and I can't find the problem. Can anyone help me?! 

Userlevel 7
Badge +9

I think this might be one for the support team

Userlevel 7
Badge +12

@matoayub and @trampay - You should enable “Pretty permalinks” in your Wordpress settings and your site has to be accessible via https.

Userlevel 1

@ikbelkirasan “Pretty permalinks” is a plugin?

Userlevel 7
Badge +12

@trampay No, that’s actually a setting in Wordpress.

Userlevel 1

@ikbelkirasan i tried to put my on link structure and also a WP defult. None of those options worked. Do I have to make someting diferent or maybe I have another problem? 

Userlevel 7
Badge +12

WooCommerce recently created a troubleshooting page because a lot of folks are running into authentication issues with them right now with the updated integration. https://om4.io/woocommerce-zapier-documentation/troubleshooting/#authentication-errors

You'll want to find the following section in the table and follow the troubleshooting steps below:

166a93716883e3b1a43407b793e41164.png

 

I hope that helps, let us know if you have any questions!

Userlevel 7
Badge +9

This is huge! Thank you Danvers!