Wix / ActiveCampaign not connecting

  • 13 October 2020
  • 1 reply

Userlevel 1

Hello Janine,


could you please give me some support? I did send a message to Zapier twice but I do’t have any reply. Zapier is not working on my Wix website, with Active Campaign. Could you help me? Many thanks. Olivia 


We did the test with wix and Wix team said that Zapier is not responding. How could I find a solution as Zapier team doesn’t reply to my question, Any number I could call? or Tech support? Many thanks.

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1 reply

Userlevel 7
Badge +8

Hi @Olivia ,

Thanks for reaching out! I’ve moved your reply to a new topic in the “Ask the Community” forum. 

I can see your tickets to Support along with two responses from Lauren F (9/28) and Shalyn (10/12) requesting some additional information to troubleshoot. 

Could you please search your Spam folder for “Zapier,” as sometimes our communications make their way there vs an inbox! We definitely want to make sure you’re receiving our emails to help get you squared away!