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Question

Why is it changing First Names in Convertkit?

  • 27 February 2024
  • 3 replies
  • 12 views
A

I have a zap created that when we receive a new recurring donation in Zeffy it will add the donor to a welcome series in Convertkit. However, it is changing the individual’s name in Convertkit to the that of the testing record I used. How do I fix this?

3 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Angela S. 

For us to have full context, post screenshots with how the steps are outlined, and configured, thanks.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
A

 

Troy Tessalone
Userlevel 7
Badge +14

@Angela S. 

We will need to see more screenshots with how your Zap steps are configured in the Zap EDIT mode, thanks.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

Reply


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