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I create a zap. I try do the test, and it’s no reading any leads, just dummy data, but there’s already leads on the form I’m choosing. Even if I do the whole zap with the dummy data, it’s now working. Help.

Hi @Yurian 

Try turning the Zap ON and testing, then check your Zap Runs: https://zapier.com/app/history/


Hi @Yurian 

There can be lots of reasons for this - usually due to improperly set permissions in Facebook.

This article details some of the common issues and how to troubleshoot:

https://zapier.com/help/doc/common-problems-facebook-lead-ads#im-receiving-new-leads-in-facebook-but-my-zap-is-not-running

 

If you’ve tried everything in that articles and are still having issues, reach out to support. You can open a ticket here: https://zapier.com/app/contact-us


Thank you, understood,will be doing that.