Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

I create a zap. I try do the test, and it’s no reading any leads, just dummy data, but there’s already leads on the form I’m choosing. Even if I do the whole zap with the dummy data, it’s now working. Help.

Hi @Yurian 

Try turning the Zap ON and testing, then check your Zap Runs: https://zapier.com/app/history/

Hi @Yurian 

There can be lots of reasons for this - usually due to improperly set permissions in Facebook.

This article details some of the common issues and how to troubleshoot:

https://zapier.com/help/doc/common-problems-facebook-lead-ads#im-receiving-new-leads-in-facebook-but-my-zap-is-not-running

 

If you’ve tried everything in that articles and are still having issues, reach out to support. You can open a ticket here: https://zapier.com/app/contact-us

Thank you, understood,will be doing that. 

Terms & Conditions