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Question

Why are jpg/png files converting to txt documents?

  • June 30, 2022
  • 2 replies
  • 478 views
D

I upload a .jpg/.png image but I receive a .txt document instead and have no idea why/how the file conversion is happening.

Please help!

    This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

    2 replies

    Troy Tessalone
    Zapier Orchestrator & Solution Partner
    Forum|alt.badge.img+14
    • Troy TessaloneZapier Orchestrator & Solution Partner
    • Zapier Orchestrator & Solution Partner
    • June 30, 2022

    Hi @dpzapper 

    Good question.

    How to use files in Zaps: https://zapier.com/help/create/basics/send-files-in-zaps

    Please post screenshots with how your Zap step is configured in order for us to have context, thanks.

     

    ⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
    jesse
    Forum|alt.badge.img+9
    • jesseArchitect
    • Architect
    • July 6, 2022

    Hey @dpzapper Checking in to see if you were able to sort this one out! If not, are you able to send a screenshot of how you have your action step mapped, specifically showing the attachment/file field? From there, we should be able to identify why this isn’t working and what changes you’ll need to make. 

    Also want to give a shout to the article Troy sent along as that can be very helpful in learning how best to work with files within your Zaps!

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